Terms of Service

Effective Date: 2026-02-21
Last Updated: 2026-02-21
Provider: Seriauth Limited ("Airygen," the "Company," "we," "us," or "our")
Contact: [email protected]

Welcome to Airygen. By accessing or using Airygen's website, applications, APIs, plugins, and related services (collectively, the "Services"), you confirm that you have read, understood, and agree to be bound by these Terms of Service (the "Terms"). If you do not agree to any part of these Terms, you must not register for or use the Services.

For details on how we collect, process, and use personal data, please refer to our Privacy Policy, which forms an integral part of these Terms.

1. Definitions

  1. "Company" means Seriauth Limited ("Airygen," the "Company," "we," "us," or "our").
  2. "User" means any natural person or legal entity that registers for, accesses, or uses the Services (including administrators and members of organizational accounts).
  3. "Account" means the login identity and related permissions established by a User for the Services.
  4. "Subscription" means a paid arrangement under which a User pays fees on a monthly, annual, or other recurring basis in exchange for a time-limited right to use the Services (including maintenance rights, update entitlements, support, and related features).
  5. "Usage/Credits/Quota" means usage allowances included in a Subscription or purchased separately (e.g., AI generation volume, token consumption, API call volume), as labeled in the product interface.
  6. "User Content" means any data, text, images, files, URL lists, settings, lists, email content, or other information uploaded, submitted, synchronized, entered, or imported into the Services by a User.
  7. "Input" means prompts, text, images, files, URLs, settings, or other data provided by a User to the Services (including AI features).
  8. "Output" means content, suggestions, summaries, tags, analyses, or other results generated by the Services (including AI features) based on Input.

2. Account Registration and Eligibility

  1. Age Requirement: The Services are available only to individuals who are at least 18 years old. Individuals under 18 may not register for or use the Services.
  2. Authority for Organizations: If you use the Services on behalf of a company, institution, or other legal entity/organization, you represent and warrant that you have full legal authority to bind that entity/organization to these Terms, and such entity/organization shall be bound accordingly.
  3. Registration Information: You agree to provide truthful, complete, and up-to-date registration information. If such information is false or misleading (including use of temporary email addresses or another person's identity), the Company may suspend or terminate your Account.
  4. Account Security: You are solely responsible for maintaining the confidentiality and security of your account credentials (including passwords and API keys). You are fully responsible for all activities conducted through your Account, whether or not authorized by you.
  5. Unauthorized Use: If you become aware of compromise or unauthorized use of your Account, you must promptly notify the Company. The Company will take commercially reasonable measures to assist, but does not guarantee prevention of all losses and shall not be liable for losses arising therefrom.

3. Subscription, Payment, and Billing

  1. Pricing Models: The Services are offered on (a) recurring subscriptions (e.g., monthly/annual) and/or (b) usage-based billing (pay-as-you-go). Plan details and pricing are as published on the Services.
  2. Acknowledgment of Payment Obligation: You understand and agree that, by clicking "Buy Now," "Pay Now," or any equivalent confirmation at checkout, you acknowledge and accept a payment obligation for the relevant order.
  3. Third-Party Payment Processing and Taxes:
  • Payments may be processed by a third-party Merchant of Record (e.g., Paddle, PayPal, or Stripe). You agree to comply with the applicable terms of such payment processor.
  • Taxes: Applicable taxes (e.g., VAT, GST) may be calculated and collected at checkout in accordance with the laws of your jurisdiction, and you agree to pay such amounts.
  • Merchant of Record (if applicable): If the Merchant of Record shown at checkout is the seller of record for a transaction, your contractual counterparty for payment, taxes, refunds, chargebacks, and related payment matters is that Merchant of Record, and you agree to be bound by its buyer terms. Notwithstanding the foregoing, the Company remains responsible under these Terms for delivery, licensing, functionality, and support of the Services.
  1. Failed Payments and Chargebacks: If a payment fails, is reversed, or is subject to a chargeback, the Company may, without prior notice, immediately suspend or restrict your access to the Services (including APIs, plugins, and data export functions) until payment is cured or the dispute is resolved.
  2. Chargeback Handling Fee (if applicable): To the extent permitted by applicable law, if the Company reasonably determines that a chargeback for the same transaction is abusive, fraudulent, or without proper basis, and third-party handling fees/costs are incurred (including chargeback fees), you agree to reimburse the Company for such reasonable costs.
  3. Price Changes: The Company reserves the right to change pricing at any time. Any price change will be communicated with reasonable advance notice (typically 30 days) by email or website notice and will take effect in the next billing cycle. If you do not agree, you must cancel before the change takes effect.

4. Free Trial

  1. Trial Period: The Company may offer a limited free trial period (e.g., 7 days), as specified in the product interface.
  2. Automatic Conversion to Paid Plan: Upon expiration of the trial period, your Account will automatically convert to a paid Subscription and be charged based on the plan selected at registration. If you do not wish to be charged, you must cancel before the trial expires.
  3. Reminder Notices (No Obligation): The Company may provide reminder notices by email or in-service notifications before trial expiration; however, due to email delay, spam filtering, or other factors, delivery is not guaranteed, and you remain solely responsible for managing renewal and cancellation.
  4. Trial Limitations: Trial accounts may be subject to feature, API usage, or support limitations. The Company reserves the right to modify or discontinue free trials at any time.

5. Automatic Renewal and Cancellation

  1. Automatic Renewal: To prevent service interruption, Subscriptions renew automatically by default at the end of each billing period at the then-current rate.
  2. Cancellation:
  • You may cancel at any time via the subscription management page in your account dashboard.
  • Effective Date of Cancellation: Cancellation takes effect at the end of the current billing period. You may continue using the Services until period end; except as otherwise provided in the Refund Policy, fees paid for the current billing period are non-refundable.
  1. Avoiding Renewal Charges: To avoid charges for the next billing period, you must complete cancellation at least 24 hours before the renewal date (charge date).
  2. Reminder Notices (No Obligation): The Company may provide renewal reminders before the renewal date (for annual subscriptions, approximately 30 days in advance; for monthly subscriptions, approximately 3 days in advance). Such reminders are courtesy notifications only, and the Company does not guarantee sending, delivery, or readability. You remain solely responsible for managing renewal and cancellation timing.

6. Refund Policy

  1. Refund and cancellation rules for the Services are governed by the Refund Policy, which forms an integral part of these Terms.
  2. The Refund Policy includes, without limitation, the 14-day full refund guarantee for first-time subscriptions, method of calculating the 14-day period (including time zone treatment), refund restrictions for renewals and add-ons, billing error handling, exclusions for abuse/fraud/chargebacks, and preservation of mandatory statutory consumer rights. The Refund Policy controls in case of conflict.

7. Intellectual Property and License

  1. Ownership of Platform: The Services and all related rights (including, without limitation, software code, algorithms, interface design, trademarks, documentation, prompt engineering, and workflows) are owned by Airygen or its licensors and are protected by copyright and international treaties.
  2. Limited License (Scope of Permitted Use): Subject to your compliance with these Terms and continued payment of applicable fees, the Company grants you a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Services for your own or internal business purposes over the internet. This license grants a right to use the Services only and does not constitute a sale of software or delivery of source code.
  3. Prohibited Conduct: You shall not reverse engineer, decompile, decode, disassemble, or otherwise attempt to derive source code, algorithms, or model parameters of the Services.
  4. Feedback: If you provide suggestions, feature requests, or other feedback to the Company, you grant the Company a perpetual, irrevocable, royalty-free right to use, modify, and incorporate such feedback into the Services without any compensation to you.

8. User Content, AI Input, and AI Output

  1. Ownership (User Content/Input): You retain ownership of User Content and Input uploaded, synchronized, or submitted by you.
  2. License to Company (Necessary to Provide Services): You grant the Company a worldwide, royalty-free license to host, copy, transmit, display, and process your User Content and Input solely for the purposes of (a) providing the Services to you, (b) system operation/maintenance and security protection, and (c) improving service experience through de-identified analytics.
  3. Rights in Output: To the extent permitted by applicable law, the Company grants or, where feasible, assigns to you all rights, title, and interest in and to Output generated by your use of the Services, enabling lawful use including commercial use.
  4. Limitations and Reservations:
  • You acknowledge that Output may be similar or identical to outputs generated for other users, and the Company does not warrant uniqueness of any Output.
  • If legal restrictions or third-party rights prevent the grant/assignment described above, the Company grants you the necessary usage rights to such Output to the maximum extent permitted by applicable law.
  1. Content Responsibility: The Company does not proactively review User Content, Input, or Output. You are solely responsible for ensuring that your content complies with applicable law and does not infringe third-party rights. You shall indemnify the Company for losses arising from your content.

9. Acceptable Use Policy

You agree not to use the Services, and not to assist others in using the Services, for any of the following:

  1. Illegal Use: Violating applicable laws, sanctions, export controls, or third-party rights (including copyright and privacy rights).
  2. Abuse/Interference: Sending spam or phishing communications; launching DDoS attacks; introducing malware; or circumventing system security controls.
  3. Abnormal Access: Using bots, scrapers, or crawlers to harvest Services data at scale, or abusing API quota in a manner that imposes excessive system load.
  4. Account Sharing: Renting, reselling, or sharing accounts with multiple persons, unless expressly permitted by a subscribed team/collaboration plan.

10. Disclaimers and SLA

  1. As-Is / As-Available: Except as otherwise expressly agreed in writing, the Services are provided on an "as is" and "as available" basis. The Company makes no warranty that the Services will be uninterrupted, error-free, fully secure, or fit for your particular purpose.
  2. No SLA Commitment: These Terms do not constitute a service-level commitment regarding uptime or response time. Service interruption may occur due to maintenance, cloud service provider outages (e.g., AWS/GCP), or force majeure events.
  3. AI Output Disclaimer: If the Services include AI generation functions (e.g., text, images, code suggestions), you acknowledge that Outputs may be inaccurate, incomplete, or misleading (including hallucinations). You are solely responsible for validating Output accuracy and for legal/regulatory compliance of Output use (including infringement risk, publication/distribution permissibility, and regulatory requirements). The Company is not liable for decisions, actions, or losses arising from reliance on AI suggestions or Outputs.
  4. Third-Party Dependencies: The Services may integrate third-party services (e.g., OpenAI API, Google Login, Stripe). The Company is not responsible for outages, failures, or policy changes of such third-party services.

11. Termination and Data Handling

  1. Termination by User: You may stop using the Services at any time.
  2. Termination by Company: If the Company reasonably determines that you have violated these Terms (especially API abuse, account sharing, or malicious conduct), the Company may suspend or terminate your Account immediately without prior notice; except where required by mandatory law, no fees will be refunded.
  3. Post-Termination Data Handling: After account termination or subscription expiry, the Company will retain your User Content for 30 days (grace period) to allow data export. After the grace period, the Company may permanently delete your data without any restoration obligation.
  4. Regulatory Retention: Even if an account is deleted, the Company may retain transaction records and system logs for the period required by tax, security, or other applicable laws.

12. Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY. IT IS A MATERIAL ALLOCATION OF RISK IN THIS SAAS AGREEMENT.

  1. Exclusion of Indirect Damages: To the maximum extent permitted by applicable law, the Company (including its employees, suppliers, and affiliates) shall not be liable for any indirect, incidental, punitive, special, or consequential damages (including, without limitation, loss of profits, loss of goodwill, data loss, or cost of substitute services), even if advised of the possibility of such damages.
  2. Liability Cap: To the extent the Company is found liable for damages arising from the Services, the Company's aggregate liability shall not exceed the total service fees actually paid by you to the Company during the 12 months preceding the event giving rise to the claim. If you are a free user (or use the Services outside an active paid subscription period), the Company's aggregate liability shall not exceed USD 10.

13. Indemnification

You agree to defend, indemnify, and hold harmless the Company from and against any and all claims, proceedings, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and litigation costs) arising out of or relating to (a) your User Content, (b) your breach of these Terms, or (c) your infringement or violation of any third-party rights.

14. Changes to Terms

The Company reserves the right to amend these Terms at any time. Material changes will be notified by email or website notice. Your continued use of the Services after the effective date of updated Terms constitutes your acceptance of such updated Terms.

15. Governing Law and Jurisdiction

These Terms, and any dispute arising out of or in connection with these Terms, shall be governed by the laws of Taiwan. The parties agree that the Tainan District Court of Taiwan shall be the court of first instance with jurisdiction.
However, if you are a consumer and mandatory laws of your country of residence provide protections regarding governing law, jurisdiction, or consumer rights, nothing in these Terms shall affect or limit your rights under such mandatory laws.