Referral Program Policy

Effective Date: 2026-02-21
Last Updated: 2026-02-21
Legal Status: This Policy is incorporated into, and forms part of, the Airygen Terms of Service ("ToS"). In the event of any inconsistency between this Policy and the ToS, the provision that better preserves Program fairness and anti-abuse objectives shall prevail, subject to applicable law.

1. Definitions

For the avoidance of doubt, the following terms shall have the meanings set forth below:

  1. Company / Airygen means Seriauth Limited and its affiliates (where applicable).
  2. Services means the Airygen SaaS, websites, plugins, APIs, member systems, and related features provided by the Company.
  3. Account means a user account registered with the Company for use of the Services.
  4. Referral Program / Program means the referral incentive program governed by this Policy.
  5. Referrer means a user with a valid Account who promotes the Services using an official referral link or referral code provided by the Company.
  6. Referee means a new user who registers through a referral link or referral code and satisfies the requirements for a Qualified Referral under this Policy.
  7. Referral Link / Referral Code means the unique attribution identifier generated by the Company via the member center or other official interfaces.
  8. Attribution means the process and result by which the Company determines, based on technical records (including but not limited to referral codes, URL parameters, cookies, device/browser signals, login events, and payment events), whether a registration and payment should be attributed to a specific Referrer.
  9. First Payment means the first successfully charged paid subscription or paid plan transaction completed by a Referee in connection with the Services, excluding free trials, zero-amount transactions, gifts, compensatory credits, manual make-good payments, and similar non-standard transactions.
  10. Successful Charge means a transaction that has been successfully captured by a payment institution and is not in a failed, disputed, chargeback, authorization-reversed, or otherwise uncertain state.
  11. Refund Guarantee Period means sixty (60) days from the date of the First Successful Charge. If any refund, chargeback, dispute, reversal, or similar event occurs during this period, the Company may revoke the referral qualification and decline to issue, or recover, any Reward.
  12. Review Period means thirty (30) days commencing upon expiration of the Refund Guarantee Period, during which the Company may conduct manual and/or automated review to confirm the absence of abuse or fraud.
  13. Qualified Referral means a referral that satisfies all of the following:
    • the Referee registers and completes the First Payment within thirty (30) days after clicking the referral link; and
    • such First Payment remains free of any refund, chargeback, dispute, or reversal through the Refund Guarantee Period (60 days); and
    • the referral passes the Review Period (30 days).
  14. Eligible Amount means the amount of subscription fees actually received by the Company from the First Payment after discounts and promotions. Eligible Amount excludes taxes (including VAT/GST), government levies, bank or third-party payment fees, foreign exchange differentials, refunds, chargebacks, disputes, and any amount not actually received by or subsequently returned by the Company.
  15. Reward means referral compensation calculated and issued by the Company under this Policy.
  16. Minimum Payout Threshold means USD 100 (or equivalent amount designated by the Company), being the minimum accumulated payable Reward required before payout processing or withdrawal may proceed.
  17. Account Balance means the value recorded in a Referrer's account, including available amounts, credits, offsets, wallet balances, or any other value carrier usable for offset, payment, or withdrawal, as displayed in the Company's systems.
  18. Related Accounts / Self-Referral means referrals or transactions reasonably inferred to be conducted by the same person or under common control, including but not limited to use of the same payment instrument or billing data, device/browser signals or IP ranges, same company/organization, same beneficial controller, or any other circumstances reasonably indicating circumvention of this Policy.
  19. Abuse / Fraud means any conduct that undermines the fairness of the Program, seeks improper acquisition of Rewards, or interferes with the Company's risk-control or attribution mechanisms, including all prohibited conduct set out in this Policy.
  20. Coupon/Deal Code Sites means any third-party platform primarily dedicated to collecting, publishing, aggregating, exchanging, or disseminating coupon codes, discount codes, referral codes, or promotional codes, including but not limited to websites, mobile applications, forum sections, social groups/pages, comment threads, and code aggregation pages, regardless of whether labeled as "coupon," "promo," "deal," "discount," "referral code," or similar nomenclature.

2. Eligibility

  1. Account Requirement: A Referrer must maintain a valid Account with truthful, complete, and up-to-date registration information.
  2. Age / Legal Capacity: A Referrer must be at least eighteen (18) years of age, or otherwise possess full legal capacity under applicable law in their jurisdiction.
  3. Single-Account Principle: As a general rule, one individual may hold only one Account. Multiple accounts, Related Accounts, and Self-Referral are prohibited.
  4. Verification and Compliance: The Company may require identity, tax, or payout verification for risk-control, legal compliance, or operational purposes. Failure to complete required verification may result in suspension or denial of Reward issuance.

3. Acceptable Referral Methods

  1. Referrers may only use official referral links or referral codes provided by the Company.
  2. Referrers must clearly and conspicuously disclose that they participate in the Referral Program and may receive compensation if a Referee makes a purchase, in compliance with all applicable endorsement, advertising, and consumer-protection laws.
  3. The relationship between Referrer and Company is an independent contractual relationship and does not create employment, agency, partnership, joint venture, or franchise. Referrers shall not make commitments on behalf of the Company regarding pricing, features, service levels, or any incentives.
  4. Referrers are solely responsible for compliance with all applicable marketing, communications, and consumer-protection laws, as well as relevant platform terms.

4. Strictly Prohibited Conduct (Prohibited Activities)

Upon violation, the Company may revoke referral qualification, forfeit and/or claw back Rewards, and suspend or terminate the relevant Account:

  1. Spam and Harassing Distribution: Mass unsolicited emails/SMS, harassment through comments or direct messages, or any flooding activity in violation of platform rules.
  2. Automation or Manipulation: Use of scripts, bots, click farms, incentivized clicks, fabricated traffic, or any non-organic means to generate clicks, registrations, or payments.
  3. Brand Keyword Bidding and Interception: Bidding on Airygen branded keywords (including close variants) in paid advertising is prohibited. Referrers may not use paid ads containing referral links to intercept or misdirect organic search traffic.
  4. Misleading Statements: Any false or exaggerated statements about features, pricing, discounts, refund terms, or other material representations are prohibited.
  5. Related Accounts / Self-Referral: Referrals involving oneself, Related Accounts, or accounts under common control are prohibited, including disguised self-purchases.
  6. Duty to Mitigate Code Leakage: If a referral code is discovered, or reasonably suspected, to be improperly distributed or misused (for example, on non-compliant websites, coupon/deal code exchange sites, code aggregation pages, or in spam campaigns including bulk email spam), the Referrer must promptly disable and replace the code in the member center and proactively notify the Company. Failure to take reasonable mitigation measures may result in adjustment, suspension, or denial of related Rewards.
  7. Prohibition on Coupon/Deal Code Sites: Referrers must not publish, submit, or cause any third party to publish any referral link, referral code, or promotional code on any Coupon/Deal Code Site in any form. Such platforms frequently contain inaccurate or incomplete promotional information and lack proper disclosure of economic interests, creating a material risk of misleading promotion and violating this Policy (including Sections 3.2 and 4.4). Upon discovery, the Company may treat such conduct as a violation and, in accordance with this Policy, revoke referral qualification, forfeit and/or claw back Rewards, and suspend or terminate the Account.

5. Reward Calculation, Qualification, and Timing

  1. Reward Rate: Reward equals twenty percent (20%) of the Eligible Amount of the Referee's First Payment.
  2. Attribution Window: To be attributable, the Referee must complete the First Payment within thirty (30) days of clicking the referral link. The Company may deny attribution where attribution cannot be reasonably established.
  3. Refund Guarantee Period (60 Days): If, within sixty (60) days from the First Payment, any refund, chargeback, dispute, authorization reversal, or any event resulting in non-receipt of funds by the Company occurs, the referral shall not qualify and no Reward shall be issued.
  4. Review Period (30 Days): Following the Refund Guarantee Period, the Company may conduct a thirty (30)-day review. Reward becomes payable only after successful review. The Company reserves the right to perform manual review, request supporting materials, or extend review where reasonably necessary.

6. Payout Threshold, Disbursement, and Financial Terms

  1. Minimum Payout Threshold: A Referrer may proceed to payout only when accumulated payable Rewards reach USD 100; amounts below threshold continue to accrue.

  2. Currency and Conversion: Rewards are denominated in USD. Where currency conversion or equivalent-value payout is involved, exchange rates and fees shall be handled under Company and/or third-party payment provider rules.

  3. Fees: Third-party payment/remittance/platform fees incurred during disbursement are borne by the Referrer and may be deducted directly from Rewards.

  4. Tax and Reporting Obligations

    • Independent Contractor Relationship: The legal relationship between Referrer and Company is independent contracting. Rewards constitute consideration for promotional services (e.g., advertising/service fees).
    • Taxes at Referrer's Cost: The Referrer is solely responsible for all taxes, levies, charges, and reporting obligations arising from Reward receipt in the Referrer's jurisdiction.
    • Tax-Inclusive Amounts: Reward amounts shown under this Program are tax-inclusive. Where applicable law (including the laws of Taiwan) imposes withholding, deduction, remittance, or supplemental tax obligations on the Company, the Company may deduct such amounts from Rewards or require reimbursement by the Referrer.

  5. Payout Information and Compliance: Referrers must provide accurate payout details and complete required compliance checks. The Company is not liable for delay or loss arising from incomplete/inaccurate information or failed verification.

  6. Non-Transferability: Rewards and payout eligibility are personal and may not be assigned, sold, lent, pledged, or otherwise transferred to any third party. Violation may result in immediate disqualification and forfeiture of unpaid Rewards.

  7. Set-off and Clawback

    • If a transaction underlying an already-issued Reward is later refunded, charged back, disputed, or found abusive/fraudulent, the Company may revoke referral qualification and require full repayment of paid Rewards.
    • The Company may set off any amount owed by the Referrer against any future Rewards or other amounts payable, and may directly debit such amount from the Referrer's Account Balance.

7. Fraud, Suspension/Termination, and Legal Recourse

  1. If the Company reasonably suspects a Referrer or Related Account of Abuse/Fraud, the Company may, without prior notice, suspend or terminate the Account, cancel referral qualification, forfeit unpaid Rewards, and suspend or reject payout requests.
  2. A Referrer who obtains unjust enrichment through Abuse/Fraud must return such amounts in full and indemnify the Company for all resulting losses, including but not limited to paid Rewards, administrative handling costs, risk-control and investigation costs, attorneys' fees, and litigation costs.
  3. In cases involving material or coordinated fraud, system attacks, or other criminal conduct, the Company may report to or initiate proceedings with competent authorities.

8. Data Processing and Privacy

  1. For Program operation, the Company processes data necessary for attribution, anti-fraud, reward calculation, and payout (including referral identifiers, click/attribution information, registration and payment status, risk-control signals, and required payout/tax information).
  2. The purpose, categories, duration, regions, recipients, and rights of data subjects are governed by the Company's Privacy Policy and related notices.

9. Amendments and Termination

  1. The Company may amend, suspend, or terminate this Program for operational, risk-control, legal-compliance, or commercial reasons.
  2. Material changes will be announced on official pages and become effective upon announcement (or on the effective date specified therein). As a general principle, changes will not retroactively impair vested Rewards that had already satisfied Qualified Referral requirements before effectiveness.
  3. The Company may adjust reward formulae, rates, thresholds, eligible plans, or limitation conditions. Applicable terms are those shown in official announcements and the member center.

10. Governing Law and Jurisdiction

  1. This Policy shall be governed by and construed in accordance with the laws of Taiwan.
  2. Any dispute arising out of or in connection with this Program shall be submitted to the Tainan District Court, Taiwan, as the court of first instance; provided, however, that any mandatory and non-waivable provisions of applicable law shall prevail.